Terms of Service

This page sets the terms for using sajeca.shop and purchasing through its online checkout.

We are a U.S.-registered online retailer serving customers in Canada. These provisions set the conditions for accessing the site and placing an order online. They do not remove rights or remedies that applicable consumer law does not allow us to exclude.

Rules for site access

Please use the storefront lawfully and avoid actions that impair access, security, or another user’s experience. The site cannot be used to distribute harmful code, gain unauthorized access, abuse another person’s data, or break the law.

Listings, stock, and order acceptance

Reasonable care is used when presenting product information, images, available options, and stock status. Display appearance may vary by screen. Inventory can change, and placing an item in your cart does not guarantee it will remain available. If a material listing error, payment failure, suspected fraud, or stock issue prevents fulfilment, we may contact you to correct or cancel the order and refund any captured payment as appropriate.

Customer accounts and access security

If you open an account, you are responsible for accurate details and confidential login information. Contact us promptly if you believe an account or order has been accessed without authorization. We handle account information as described in our Privacy Policy.

CAD pricing and taxes

Prices are quoted in CAD except when a different currency is identified at checkout. Any sales tax that applies and the total payable are displayed before the order is submitted. We cover applicable import duties, import taxes, customs-clearance charges, and brokerage fees for deliveries to Canada, so no additional import bill should be due on delivery.

Payment

The selected payment option must pass the provider’s authorization checks. Do not email full payment-card numbers, security codes, or account passwords. Our Payment Policy explains available methods, authorizations, and refunds.

Delivery and changes to an order

We offer free standard shipping throughout Canada with no minimum purchase. Orders are normally processed in 1–2 business days and standard transit normally takes 4–6 business days; the usual total estimate is 5–8 business days. Shipping timeframes are provided as guidance and cannot be guaranteed. Contact us promptly to request an order change or cancellation; it may be possible only before processing or carrier handoff and cannot be guaranteed.

Returns and legal protections

You may request a return or exchange within 30 days after delivery under our Returns & Refunds policy. Approved returns go to a designated U.S. returns centre using a prepaid label or equivalent free return method; the store covers the approved cross-border return costs described in that policy. Statutory consumer protections remain in force despite these terms.

Site materials and external links

Website text, layout, and other materials are protected by applicable intellectual-property rights and may be used only as allowed by law and the site’s functions. Third-party links are provided for convenience and are governed by their own terms and privacy practices.

Updates and enquiries

We may correct typographical, pricing, or availability errors and update these terms when store operations change. The current version will be posted on this page, subject to rights that have already accrued. Questions may be sent to support@sajeca.shop or +1 (617) 527-0110.