About Us

sajeca.shop is an online retail storefront for Canadian customers, with order and service information provided here.

About this online store

We are a U.S.-registered online retailer serving customers in Canada. This online shop gives customers in Canada access to product information, order placement, and help after purchase.

Ordering and customer assistance

Order status and shipping communications go to the details submitted during checkout. We offer free standard shipping throughout Canada with no minimum purchase and publish estimated processing and transit times in our Shipping Policy. Customers can ask the team for assistance with checkout, shipping, returns, and payment matters.

After-sale support

Contact us before sending a return. Approved returns are directed to our designated U.S. returns centre, and the store covers the approved cross-border return costs described in our Returns & Refunds policy. Our U.S. business mailing address is not a return location.

Contact

Email support@sajeca.shop or call +1 (617) 527-0110. Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (store local time). See Contact Us for the business correspondence address and the correct way to request a return.