Contact Us

Use the contact options shown here for questions about orders submitted to sajeca.shop.

Business and service area

We are a U.S.-registered online retailer serving customers in Canada.

Contact channels

Use this email for help with orders, shipping, returns, payments, or product information: support@sajeca.shop or call +1 (617) 527-0110. Add the order reference and checkout email so we can investigate, but do not send full card details or passwords.

Customer service hours

Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (store local time). We respond to after-hours messages on the next business day, although holiday schedules and demand can affect timing.

Business mailing address

1800 S Virginia St, Hopkinsville, Kentucky, 42240, United States. This is a correspondence address rather than a retail or returns location; do not send goods here.

Returns

Wait for our return authorization before shipping. We will then provide the designated U.S. centre address and a prepaid label or free alternative.

What to include

For an order issue, provide the order number, item, and a short description. For damage or an incorrect item, include clear photographs of the product and packaging where practical.